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Section 321 Fulfillment: Save Up to 20% in Duty & Tariff Costs.

Using the Section 321 exemption, SCI can help your DTC brand reduce duty and tariff costs by importing goods into our Canadian facilities and shipping individual orders to your U.S. customers from here.

What is Section 321?

Section 321 is an exemption in the Canada-U.S.-Mexico Agreement that allows small shipments to enter the U.S. duty-free. For direct-to-consumer (DTC) ecommerce retailers, this offers an opportunity to reduce your cost per unit through waived or refunded import duties on items that enter Canada bound for U.S. recipients, without affecting the customer’s experience.


Save up to 20% on duties and tariffs

Deliver a seamless customer experience

Immediate bottom line impact

Fulfill orders directly to U.S. consumers from Canada

Avoid U.S. tariffs on orders under $US 800 in value

How the Section 321 Fulfillment Process Works

Click through the process below to learn more.

Ship goods made outside of North American directly to SCI’s secure facilities.

Your merchandise is cleared through customs to our warehouse where its added to inventory.

When a customer places an order, our team picks and packs the items with any service requirements such as kitting and gift wrapping, and ships your product same-day.

Items are shipped across the border and delivered via SCI’s extensive partnership network of U.S. carriers.

Any duties and tariffs paid in Canada are refunded.

Section 321 Fulfillment Support

SCI’s team works with your brand to set up southbound e-commerce fulfillment, leveraging the Section 321 process.

Consult with SCI’s e-commerce team

Our team supports you with strategic planning and consultation to help your brand set up US ecommerce fulfilment directly from Canada. This will enable you to leverage Section 321 which can reduce or eliminate your import duty and tariff costs.

Delight customers with fast, seamless delivery

With Section 321 you’ll ship products from our Canadian facilities to your consumers in the U.S., but the delivery experience will be no different than if it was fulfilled domestically.

Develop a competitive North American e-commerce strategy

SCI has in-depth knowledge of the U.S. and Canadian supply chain industry, and relationships with top US carriers to help you develop a streamlined cross-border strategy.

Reach 80% of US consumers in under 3 days

SCI’s last mile-delivery partner network can reach 80% of the U.S. in under 3 days.

Reduce your cost per unit

Save up to 20% on duties and tariffs using the Section 321 exemption, reducing your shipping costs.

Access our coast to coast network

Stay responsive coast to coast with seamless inbound services via our Vancouver, Toronto, and Montreal facilties.

Section 321 Guide: How to Get Started

Do you already know the basics about Section 321 fulfillment, but don’t know how to get started? This free guide covers what you need to know to get set up for the Section 321 exemption, and delves deeper into the overall process so you can start saving on duty and tariff costs. This guide covers:

  • The competitive advantages of using Section 321
  • How the Section 321 process works
  • How to get set-up for Section 321
  • Rules and regulations you should know about Section 321

Download the free guide by filling out the form.

Is Section 321 Shipping Right For You?

Use the check list below to see if you’re eligible for Section 321 shipping:

Request a consultation and start saving.

Talk to our team today to see how we can offer the same delivery times and costs as a US fulfillment provider. This enables you to take advantage of Section 321 and save up to 20% in duty and tariff costs.

Disclaimer: This page is solely for informational purposes and does not constitute legal advice. Programs are regulated and approved by the Canada Border Services Agency (CBSA) and U.S. Customs and Border Protection (CBP).

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