Save Up to 20% in Duty & Tariff Costs Using Section 321.
Using the Section 321 exemption, SCI can help your DTC brand reduce duty and tariff costs by importing goods into our Canadian facilities and shipping individual orders to your U.S. customers from here.
What is Section 321?
Section 321 is an exemption in the Canada-U.S.-Mexico Agreement that allows small shipments to enter the U.S. duty-free. For direct-to-consumer (DTC) ecommerce retailers, this offers an opportunity to reduce your cost per unit through waived or refunded import duties on items that enter Canada bound for U.S. recipients, without affecting the customer’s experience.

Save up to 20% on duties and tariffs
Deliver a seamless customer experience
Fulfill orders directly to U.S. consumers from Canada
Immediate bottom line impact
Avoid U.S. tariffs on orders under $US 800 in value

Save up to 20% on duties and tariffs

Deliver a seamless customer experience

Immediate bottom line impact

Fulfill orders directly to U.S. consumers from Canada

Avoid U.S. tariffs on orders under $US 800 in value
How the Section 321 Fulfillment Process Works
Ship goods made outside of North American directly to SCI’s secure facilities.
Your merchandise is cleared through customs to our warehouse where its added to inventory. Our in-house duty and tariff experts handle the paperwork.
When a customer places an order, our team picks and packs the items with any service requirements such as kitting and gift wrapping, and ships your product same-day.
SCI prepares any documents for U.S. Customs, items are shipped across the border and delivered via SCI’s extensive partnership network of U.S. carriers.
Any duties and tariffs paid in Canada are refunded.
How the Section 321 Fulfillment Process Works
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Import Goods to Canada
Ship goods made outside of North American directly to SCI’s secure facilities
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Goods are Cleared Through Customs
Your merchandise is cleared through customs to our warehouse where its added to inventory. Our in-house duty and tariff experts handle the paperwork
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SCI Picks, Packs, and Ships Your Orders
When a customer places an order, our team picks and packs the items with any service requirements such as kitting and gift wrapping, and ships your product same-day.
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Your Customer Receives Their Order
SCI prepares any documents for U.S. Customs, items are shipped across the border and delivered via SCI”s extensive partnership network of U.S. carriers.
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Duties and Tariffs are Refunded
Any duties and tariffs paid in Canada are refunded.

Section 321 Guide: How to Get Started
Do you already know the basics about Section 321 shipping, but don’t know how to get started? This free guide covers what you need to know to get set up for Section 321 shipping, and delves deeper into the overall process so you can start saving on duty and tariff costs. This guide covers:
- The competitive advantages of using Section 321
- How the Section 321 process works
- How to get set-up for Section 321 shipping
- Rules and regulations you should know about Section 321
Section 321 Fulfillment Expertise and Support
SCI’s team of Section 321 North American supply chain experts work with your brand to understand the benefits of duty drawback and duty elimination, and guide you through the Section 321 process.

Consult with our team of Section 321 experts
Our team supports you from start to finish with strategic planning and consultation to help your brand reduce or eliminate your import duty tariff costs and comply with non-resident trade regulations.

Delight customers with fast, seamless delivery
With Section 321 you’ll ship products from our Canadian facilities to your consumers in the U.S., but the delivery experience will be no different than if it was fulfilled domestically.

Develop a competitive North American e-commerce strategy
SCI has in-depth knowledge of the U.S. and Canadian supply chain industry, and relationships with top US carriers to help you develop a streamlined cross-border strategy.

Reach 80% of US consumers in under 3 days
SCI’s last mile-delivery partner network can reach 80% of the U.S. in under 3 days.

Reduce your cost per unit
Save up to 20% on duties and tariffs using the Section 321 exemption, reducing your shipping costs.

Access our coast to coast network
Stay responsive coast to coast with seamless inbound services via our Vancouver, Toronto, and Montreal facilties.
“We chose SCI because of their excellent track record supporting brands of all sizes shipping on both sides of the border. We have had an incredible experience launching with their onboarding team and believe that they will be a true partner through all stages of growth.“
Darren Breedveld | Co-Founder and COO/CFO Saysh
Is Section 321 Shipping Right For You?
Use the check list below to see if you’re eligible for Section 321 shipping:
- You source finished goods outside of North America
- Orders are bound for U.S. consumers
- Individual orders are valued at less than $US 800
- Orders weigh less than 50lbs (22Kg)
You qualify for Section 321! Use the form below to contact us today for a free consultation.

Request a consultation and start saving.
Talk to an expert today to see how we can offer the same delivery times and costs as a US fulfillment provider with the added benefit of saving up to 20% in duty and tariff costs.