SCI is now part of Metro Supply Chain Inc!

Centralized Order Management Solutions for Your Evolving Business.

SCI helps you stay competitive with a seamless order management process that intelligently manages orders from inception to fulfillment, which reduces costs, facilitates timely delivery to your customers and ensures that you always capture the customer’s sale.

One Unified System to Manage All Your Inventory

Consumers today expect products to be delivered as quickly and conveniently as possible. With SCI’s comprehensive integrated order management system (OMS) you gain better control of your inventory across all channels and geographies. This enables you to give customers a better experience by quickly and efficiently fulfilling orders tailored to their preferences.

When an order is placed our OMS technology intelligently determines which fulfillment center is best positioned to fill the customer’s order and dispatches the order from there. This automation helps streamline your operations, minimize manual errors, reduce shipping costs, and gets your products into the hands of your customers faster.

Work with SCI and we’ll easily manage the complexities of your brand’s entire multi-channel operation, from physical and digital stores to marketplaces, with end-to-end connectivity so your inventory and orders are at the right place at the right time. This ultimately provides a better, more seamless customer experience.

Order Management Technology That Makes Your Multi-Channel Retail Business Even Better

Manage Orders

Your Inventory

Deliver a Seamless
Customer Experience

Timely Deliveries

Fulfillment Costs

How SCI’s Order Management Solution Works

Streamlined Order Fulfillment

From the time an order is placed to when it is shipped, our Order Management System holistically manages the process across all your channels, warehouses, and locations. 

Whether your customers choose to ship to their home, to a store, or anywhere else in-between, our technology determines how, where, and when an order is fulfilled based on a set of established rules that reflect your overall customer experience strategy.

You can also efficiently allocate inventory based on real-time demand, maximizing stock availability, and minimizing out-of-stock situations, in order to always capture the sale.

With our OMS you get:

  • Optimized order fulfillment and shipping timelines
  • A reduction in overall order fulfillment costs by routing and fulfilling orders from the best source
  • More fulfillment options that address the different ways customers want to shop, such as in-store, online, or buy online; pick up in store.

Inventory Visibility

From distribution centers, to stores, vendors, and other stocking locations, you’ll get full-network end-to-end visibility of your inventory.

With our integrated order management technology, you can track up-to-date order fulfillment, inventory levels, and shipments at any time. With this information you’ll have the transparency to proactively address potential issues and provide accurate delivery updates.

Plus, access ‘endless aisle’ capabilities so customers can browse and order products that may not be available in store. With OMS, you can always “save the sale”.

The benefits for your business include:

  •  Preventing lost sales due to overstock or stockouts
  •  Dynamic inventory allocation and segmentation
  • Ability to proactively balance across inventory sources and selling channels
  • Drive more sales through cross-channel selling and increase average order value
  • Increased order accuracy with real-time visibility
  • Minimize inventory holding costs by capturing sales on incoming stock
Business Intelligence Drill Down Reports

SCI’s Order Management System is Your Competitive Advantage

Scalable and Agile

Our OMS scales to meet your needs, no matter the size of your business. Its standard set of integrations allows you to establish unique business workflows and processes.

Seamless Integration

Effortlessly integrate with your existing software and platforms including your store front, marketplace, store POS, or own in-house solution.

Return on Investment

Streamline operations, improve customer experience, and reduce operational costs. Investing in SCI’s OMS is an investment in your future success.

Enhance Your Operations with a Unified Order Management Solution.
Talk to an Expert Today.

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