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Expand Your Omni-Channel Retail Business

Thrive in a competitive market with the Canadian 3PL expert that has the strategic expertise to build a resilient, efficient supply chain for your omni-channel retail business. From top fashion brands and department stores to toys and specialty goods, trust us to build you an seamlessly integrated supply chain.
 

Fulfill U.S. online orders from Canada and save on duties & tariffs with Section 321

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Work with Omni-Channel Retail Supply Chain Experts

SCI has managed wholesale and direct to consumer e-commerce supply chains for decades for many well-established retailers, as well as high-growth new entrants. We pride ourselves on adding value to clients’ businesses with our commitment to reducing costs, risks and complexity through continuous improvement, business intelligence, analytics, and transparency. We give our clients the competitive advantage they need to grow their business.

As a trusted strategic partner, our team is dedicated to understanding the unique intricacies of our clients’ supply chain, providing end-to-end management of the entire customer experience. We have the North American expertise and 30+ years experience to deliver on this commitment and keep our clients steps ahead of their customers’ expectations.

End-to-End Omni-Channel Retail Supply Chain Solutions

Warehousing and Distribution

Design your strategic Canadian supply chain with access to over 3-million square feet of fulfillment centres and dedicated or shared warehousing options.

Transportation Services

Get your products to their destinations safely and on time with our dedicated routes and fleets.

Specialized Services

Add value to your supply chain with customized services like display set-up, kitting, labelling, specialized packaging, and more.

Post-Sales Logistics

Create great customer and employee experiences with streamlined returns handling, parts management, repair services, and POS technical support.

Supporting Omni-Channel Retailers

Direct-To-Consumer Logistics

Deliver your products right to your customers’ doors and keep them satisfied with a smooth returns handling process.

Internal Logistics

Seamlessly transport your products from suppliers to storefronts and everywhere in between.

Cross-Border Logistics

Successfully expand your retail business into Canada by leveraging our market expertise, coast-to-coast network, and bonded warehouses.

Customized Omni-Channel Retail Services

No matter what logistics support you need, our end-to-end supply chain solutions have you covered every step of the way.

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Order Fulfillment

Order Fulfillment

Optimize your fulfillment strategy with transport planning, shipping management, a national network of dedicated and shared distribution centres, and more.
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Inventory Management

Inventory Management

Enhance the flow of inbound and outbound goods with our advanced inventory management systems.
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Transportation Services

Transportation Services

From our transportation experts and national coverage to our innovative technologies, we provide value through cost management, flexibility and real-time visibility.
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Section 321 Solutions

Section 321 Solutions

Avoid US duties on apparel, household goods and other items by shipping from Canada under Section 321 exemptions.
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POS Technical Support

POS Technical Support

Trust that your point-of-sale equipment is well taken care of with extensive technical support including installation, repairs, and bilingual call centre assistance.
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Packaging and Kitting

Packaging and Kitting

Focus on the big picture while we execute on the details including assembly, labeling, and gift wrapping.
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Inbound Logistics

Inbound Logistics

Swiftly reach Canadian customers by storing your imported goods in safe, conveniently located facilities until duties are paid.
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Reverse Logistics

Reverse Logistics

Keep customers happy with a seamless returns process, managed by our seasoned reverse logistics team.
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Modern, Resilient Operations

Build a stable supply chain that can quickly scale to meet the ever-changing demands of shoppers.

Peaks Managed With Ease

Comfortably respond to demand fluctuations with strategic planning, fulfillment tactics, flexible warehousing solutions, and more.

A Seamless Omni-Channel Experience

Create a smooth shopping experience for your customers and your team with a 3PL expert that can integrate into your existing supply chain.

What Our Clients Are Saying

We chose SCI because of their excellent track record supporting brands of all sizes shipping on both sides of the border. We have had an incredible experience launching with their onboarding team and believe that they will be a true partner through all stages of growth
Darren Breedveld | Co-Founder & COO/CFO
Saysh
The SCI team is agile, dedicated, and does an amazing job of scaling up when required while maintaining a high level of collaboration with our team. From day one, it's felt like a true partnership focused on strategy, visibility, and growth.
Andrew Sutton | Director, Fulfillment
Dr. Squatch
We’ve had a great experience partnering with SCI to develop a new coast-to-coast distribution strategy for our Bench brand that services both the Canadian and U.S. direct to consumer market
Victor Levis | CFO/COO
Freemark Apparel Brands International

Omni-Channel Retail Insights

Supporting Saysh's D2C Fulfillment with the Section 321 Exemption

Using the Section 321 exemption as part of their D2C fulfillment strategy, life-style brand Saysh has saved money on duty and import costs.

6 Peak Season Fulfillment Challenges and Solutions

In this article you’ll learn about consumer shopping trends, the specific challenges wholesale and direct-to-consumer brands will face during peak season, and how partnering with SCI can help set you up for success for future peak seasons.

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Scale Your Business With SCI

Expand the growth, reach, and success of your retail business by partnering with an experienced 3PL company you can trust.