SCI is now part of Metro Supply Chain Inc!

Elevate Your Ecommerce and Omni-Channel Retail Fulfillment Strategy

Thrive in a competitive market with the North American 3PL partner that has the strategic expertise to build a resilient and efficient, cross-border supply chain for your omni-channel retail business.

We’ll Make Your North American E-Commerce Fulfillment Strategy Even Better

For over 30 years SCI has been trusted by retail apparel, footwear, housewares, specialty good brands and more to manage their supply chains and make them even better.

We help businesses get the most out of their supply chain by optimizing their operations with tailored, scalable, technology-led solutions. Through a combination of localization and Section 321 southbound fulfillment, SCI can help you make a strategic North American supply chain that is more efficient – saving you time and money, without compromising on the end-consumer experience.

Our client-centric approach focuses on building a deep, trusting partnership and bringing value to our clients in everything we do; aligning with your values and vision, and delivering your brand to the highest standards.

Tailored Solutions for Your Unique Retail Business

Scalable DTC Ecommerce Fulfillment

From inbound and inventory management to pick, pack, and ship, transportation and returns management, we’ll take care of all your e-commerce needs. Our intelligent WMS technology gives you complete fulfillment visibility so you can make critical decisions in an instant. Our diverse handling capabilities ensure your products are handled with the highest standards to help you deliver the perfect unboxing experience.

End-to-end Wholesale Fulfillment

We’ll help you develop a strategic multi-channel, multi-retailer supply chain, including wholesale fulfillment. Manage your B2B supply chain and seamlessly fulfill complex wholesale orders from suppliers to storefronts and everywhere in between. With our flexible inventory management, we can help retailers and marketplaces stock up in advance preventing stockouts, while also managing your high volume B2C orders.

Southbound Section 321 Fulfillment

SCI works with your brand to set up southbound ecommerce fulfillment so you can take advantage of the Section 321 exemption to reduce your duty and tariff costs. We’ll receive your imported goods into our Canadian facilities and ship individual orders southbound to your U.S. customers.

Integrated Transportation Management

SCI offers a unique combination of contract logistics and transportation solutions, all from one 3PL partner. This integrated approach can simplify your supply chain operations, reduce costs, and allows you to focus on your core business activities while we take care of the rest. With our best-in-class TMS and WMS you get end-to-end visibility of your supply chain from inbound to final mile delivery.

Build a Competitive North American Omni-Channel Retail Strategy

We have the North American expertise to keep your business steps ahead of your competition, and your customers’ expectations.

Strategic Planning

Our dedicated team supports you from start to finish with strategic planning and consultation to maximize your North American fulfillment operations. Our client-centric approach focuses on building a trusting partnership and bringing value to your business.

One Trusted Omni-Channel Retail Partner

From inventory management to order fulfillment and final mile, SCI offers end-to-end supply chain solutions. You’ll also benefit from the ease of working with one partner for all your omni-channel retail logistics needs from inbound to last-mile.

Cross-Border E-commerce Fulfillment

In today’s borderless e-commerce market, a cross-border strategy is crucial. With SCI, retailers can create a more efficient supply chain through a combination of localization and Section 321 fulfillment. We have in-depth knowledge of the U.S. and Canadian supply chain industry, strategically located warehouses and relationships with top U.S. carriers to help you create a competitive advantage.

Localize Inventory in Canada for a Better Coast-to Coast DTC Experience

Differentiate your brand with faster delivery times by fulfilling your Canadian orders from within the border. Localizing in Canada provides a better customer experience with faster delivery times, and reduced costs, which in turn can drive increased revenues for your business. You’ll stay responsive coast-to-coast with seamless services from our 33 distribution centres and 8 transportation hubs.

Agile In-House Kitting and Packaging

SCI is a leader in providing agile in-house packaging and kitting services nationally. Whether you ship stock or offer custom subscription kits, we’ll execute a fast and accurate kitting process, with personalized touches. We have the flexibility and expertise to meet your brands vision and create the perfect un-boxing moment.

Resiliency & Scalability

Comfortably respond to demand fluctuations with strategic planning, flexible fulfillment solutions, and contingency planning. With our end-to-end solutions and our business intelligence tools we have the insights and structure to support you as your business expands and fluctuates.

Supporting Omni-Channel Retailers

End-to-End Visibility with our Award-Winning Business Intelligence

Stay connected to your day-to-day to make nimble and informed decisions with end-to-end supply chain visibility. Receive dynamic, on-demand reports and insights with our easy to use and intuitive business intelligence tool.

Simplified Integrations and Best-in-Class Automation

The combination of our progressive technologies including tools, integrations and automation, enable you to mitigate risks, maximize production capacity and optimize operations to save on your bottom line.

End-to-End Omni-Channel Retail Services

No matter what logistics support you need, our end-to-end supply chain solutions have you covered every step of the way.

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Inbound Logistics

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Inbound Logistics

Swiftly reach Canadian customers by storing your imported goods in safe, conveniently located facilities until duties are paid.

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Order Management

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Order Management

Discover our best-in-class Order Management System (OMS) that is fully integrated with core supply chain systems providing end-to-end visibility of inventory and orders.

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Order Fulfillment

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Order Fulfillment

Optimize your fulfillment strategy with transport planning, shipping management, a national network of dedicated and shared distribution centres, and more.

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Packaging and Kitting

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Packaging and Kitting

Focus on the big picture while we execute on the details including assembly, labeling, and gift wrapping.

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Diverse Order Handling

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Diverse Order Handling

SCI offers diverse order-handling capabilities so each of your unique products can be handled to the highest standards.

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Warehouse Management System

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Warehouse Management System

Our WMS solution supports managing multiple DTC channels, enabling B2B wholesale fulfillment, forecasting, order planning, and seamless returns processes.

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Dynamic Reporting

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Dynamic Reporting

Our award-winning integrated Business Intelligence (BI) tools give you end-to-end supply chain visibility so you can stay connected to your day-to-day operations.

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Returns Management

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Returns Management

Keep customers happy with a seamless returns process, managed by our seasoned reverse logistics team.

What Our Clients Are Saying

Supporting Omni-Channel Retailers

Supporting Saysh's D2C Fulfillment with the Section 321 Exemption

Using the Section 321 exemption as part of their D2C fulfillment strategy, life-style brand Saysh has saved money on duty and import costs.

How Localized and Cross-Border E-commerce Fulfillment Can Help Businesses Expand into New Markets

During times of economic uncertainty or recession, it is important to strategically evaluate your supply chain and see where efficiencies can be implemented.

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Scale Your Business with SCI

Expand the growth, reach, and success of your retail business by partnering with an experienced 3PL company you can trust.

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