On this episode of the New Warehouse podcast, host Kevin Lawton was joined by SCI’s President and CEO, Chris Galindo. The two discuss how SCI became one of the largest 3PL’s in Canada, the business environment in Canada during the pandemic and what companies can learn for the future.

Key Takeaways:

  • SCI provides end to end 3PL solutions that help you provide a high level of service to your customers.
  • SCI has developed a culture where the employees strive to make their services better for the customer. This is done through positive and safe work environments that nurture a continuous improvement mindset throughout the company. He emphasizes how they incentivize continuous improvement and continue to recognize it as their way of leadership with a dedicated continuous improvement team.
  • Chris gives some insight into how the pandemic has shifted and changed the 3PL industry and supply chain business from a Canadian perspective.
  • Chris discusses how SCI has helped multiple companies pivot into B2C during the pandemic so that they could generate additional revenue through an added channel.

Click below to listen to the full podcast episode.