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Enable Long-Term Growth For Your Technology Products and Services

Optimize your product lifecycles and delight customers with specialized end-to-end supply chain management and technical services.

Technology Industry Supply Chain Solutions

Becoming a leader in customer satisfaction is easy when you have a 3PL partner with certified technical services and decades of industry expertise.

Warehousing and Distribution

House your products and spare parts in facilities with the technology to provide 100% traceability and visibility.

Transportation Services

Enhance your customer experience with reliable white glove services and same day delivery options.

Specialized Services

Optimize your supply chain with customized end-to-end solutions such as configuration, set-up, training, and maintenance.

Post-Sales Logistics

Delight customers and build loyalty with our extensive technical services and simplified post-sales support.

Customized Technology Industry Services

Build a supply chain with customized services that support every stage of your products' lifecycles.

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Order Fulfillment

Order Fulfillment

From customer orders to new installations and field services, fulfill every order with efficiency and accuracy.
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Inventory Management

Inventory Management

Confidently manage original products, consumable items, and spare parts with our integrated inventory management system.
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 White Glove Services

White Glove Services

From servers to digital signage, trust our certified professionals to handle your valuable high-tech equipment with extreme care.
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Packaging and Kitting

Packaging and Kitting

From retail displays to custom device packages, trust our team to accurately assemble and kit your products.
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Installation

Installation

Delight your customers with our installation services including set-up, staff training, equipment swapping, network connectivity, and more.
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Staging and Configuration

Staging and Configuration

Maximize efficiency on-site with skilled technicians who can expertly handle your pre-installation configuration, staging, and preparation.
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Repair and Refurbishment

Repair and Refurbishment

Reduce waste and improve operations with our on-site and remote re-conditioning and certified repair services.
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Parts Salvaging and Disposal

Parts Salvaging and Disposal

At the end of the product lifecycle, leave it to us to decommission equipment, salvage reusable parts, and properly dispose of items.
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Supporting Specialized Technology Applications

Telecommunications

From assembly and distribution to refurbishment and recycling, our deep roots in the industry can help you compete with a streamlined supply chain.

Banking

With extensive expertise in field and site management, securely install, fix, or swap ATMs and safes while minimizing disruptions to your business.

Office Equipment

Reduce the downtime of critical equipment, such as printers and copiers, with our end-to-end logistics solutions including supply and maintenance support.

Kiosk Systems

Trust our experienced team to plan, execute, and support your kiosk and self-service strategy coast-to-coast.

POS Terminals

Keep customers and staff satisfied with our national point-of-sale equipment management solutions.

Maximized Operational Efficiency

Minimize downtime with a holistic post-sales experience that includes configuration centres and a team of over 200 certified technicians.

From Customers to Long-Term Partners

Attract customers with a seamless delivery and installation process. Turn them into lifelong partners with reliable technical support across the product lifecycle.

Certified Technicians On-Site

Enhance your customer experience with our team of experienced technicians who maximize efficiency on-site, every time.

Case Study: Optimizing the Customer Experience Coast-to-Coast

Today, SCI manages all Xerox copiers across Canada. With the “Print ready Program” SCI performs all logistics and technical work from delivering and powering up a new copier, upgrading software and components, to providing onsite training. This winning combination of service excellence and efficiency is resulting in significant savings.

In addition, SCI manages the removal of old copiers including salvaging re-usable parts to re-inject into the parts network to support future repairs; obsolete products are destroyed in full compliance with SCI’s zero landfill policy. Together, we optimize our resources and talents to deliver a long term solution that is effective and eco-responsible. Built on trust, the relationship has steadily developed into a fully managed and coherent supply chain across Canada, leveraging four specific modules: forward and reverse logistics, technical and transportation services.

Each module works on a common IT platform across the network making it possible to access one service module and expand into others as the need arises. This type of big impact solutions is one of the reasons why Office Solution organizations turn to SCI for all of their supply chain needs.

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Scale Your Business with SCI

Stay ahead of your competition with a 3PL partner that can continuously innovate processes and improve your customer service.