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2019 SCI Leadership Meeting: Back to the Future

Every year SCI invites their leaders to a Leadership Meeting where we learn, grow and celebrate together. This year, the SCI Leadership Meeting was held on March 26th in Mississauga.

This year’s theme was Back to the Future. From interactive team building to client spotlights, from director panels to recognition awards, the day looked back at the great successes SCI has accomplished together over the past year and set the team up for continued growth in 2019 and beyond.

Over the course of three days, our leaders had the opportunity to network with their peers from across the country, meet new people, hear directly from clients, and recognize all of the Continuous Improvement and Safety award winners throughout the company.

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SCI’s Partner is Pioneering Infant Nutrition Initiative

SCI’s Partner is Pioneering Infant Nutrition Initiative

SCI delivers new Canadian D2C Infant Nutrition program with RB Health (Canada)

TORONTO (ONTARIO), November 19, 2018 – SCI, a leading Canadian 3PL logistics company, has partnered with RB Health (Canada), the leader in the North American Infant Nutrition, on a unique Canadian program for their Enfamil family of brands (

SCI will provide direct-to-consumer (D2C) supply chain services for RB Health (Canada) as it launches Enfamil into new Canadian channels.  This unique D2C offering will allow parents to have peace of mind by ordering all their infant nutrition products direct from the manufacturer.  Additionally, Mead Johnson will offer its customers special product promotions and additional support resources to help families navigate the early years of childhood.  The pioneering D2C initiative, underscores Enfamil’s leadership position in the Infant Nutrition market.

RB Health (Canada) partnered with SCI to provide fulfillment services for the D2C platform, as a result of their extensive healthcare ecommerce experience and direct linkage to the largest delivery network in the country.  SCI provides national fulfillment out of its healthcare campus in Mississauga, with the ability to support RB Health (Canada)’s footprint across Canada.  RB Health (Canada) will also be able to take advantage of SCI’s unique product kitting and value-added services.


“We are thrilled to support the strategic move of RB Health (Canada) into the D2C space.  We see this as a key focus area for all fast moving consumer package goods companies, and RB is a first mover in the space” says Peter Tostevin, Vice President Healthcare, SCI. “SCI has successfully launched the RB Health (Canada) D2C program, and we are looking to rapidly expand in the near future.”

 About RB Health (Canada)

Reckitt Benckiser acquired the Mead Johnson Enfamil family of brands in January 2017, including Enfamil A+, Gentelease and Nutramigen + with LGG with a strong focus on the health and development of infants and children. We are the only global company focused primarily on Infant and Child nutrition. That singular devotion has made our flagship “Enfa” line the leading infant nutrition brand in the world. Today, RB Health (Canada) develops and markets safe, high quality, innovative products that help meet the nutritional needs of infants and children. With more than 70 products in over 50 countries, RB Health (Canada) products are trusted by millions of parents and healthcare professionals around the world.

About SCI

SCI is one of Canada’s leading providers of supply chain solutions that go beyond traditional logistics services. SCI’s motto “We’ll make you even better” is a commitment today from a business that’s leading clients into tomorrow. Trusted by clients in the retail, e-commerce, technology, and healthcare sectors, SCI operates the most extensive national distribution and transportation network in Canada, consisting of 27 distribution centres coast to coast along with over 40 critical parts stocking locations and specialized white glove shipping hubs.  SCI shares the learnings from the sectors they operate in, providing the audience with information to guide their supply chain to success through blog posts, case studies and white papers.

For further information, please contact

SCI | | Natasha Wookey | (647) 237-4972 |

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Lean Supply Chain Operations or Greater Flexibility?

Optimizing your supply chain to better suit the unique needs of your business is a wise move, and one that leads to higher efficiencies, an improved customer experience, and greater competitive advantage. However, many companies face challenges in determining if they would be better off striving for a lean and simplified supply chain or if they should opt for a supply chain that is more flexible and dynamic.

This is not an easy question to answer, and each company will inevitably reach a different conclusion that is somewhere on the spectrum between the two. Most businesses quickly realize that a blend of the two approaches is the best way to go, picking and choosing logistics elements from each supply chain strategy that provide the greatest benefits for their future success.

To understand what the best balance of lean and flexibility will be for your business, it’s important to take a look at the benefits and limitations of each approach. Then you can adjust your supply chain strategy accordingly to leverage the elements that best fit the demands of your market, the needs of your customers, and your competitive situation.

Benefits of a Lean Supply Chain

By definition, a lean supply chain will provide the most cost-effective approach to ensuring that your products are moved efficiently and consistently throughout your supply chain. It achieves this by determining the minimum resources needed to achieve each task along the path in the supply chain, without making sacrifices that would negatively impact quality or other critical aspects of your business.

Lean focuses on reducing waste, improving speed, maximizing floor space utilization, and continually building greater value in to the entire supply chain. The benefits that a lean supply chain can bring to a company are numerous, such as lower operating costs and reduced overhead. Employee productivity, improved quality, shorter lead times, and reduced waste generation are additional benefits that come from a lean approach to supply chain management.

By leveraging a lean supply chain, businesses can help improve their bottom line and redirect resources in to other aspects of their operations such as product development, marketing, manufacturing, and many others. Lean supply chains can be a significant advantage in markets where competition is fierce and profit margins are challenging.

Limitations of a Lean Supply Chain

While the benefits of a lean supply chain are certainly appealing for many businesses, it’s important to also understand the limitations that a lean supply chain carries. Specifically, lean supply chains work best when the flow of products through the system are predictable and consistent. This is because the processes are optimized for maximum efficiency based on a certain level of throughput, and if the throughput changes, the efficiencies will change along with it.

In the event that the flow of products suddenly decreases, which can occur for a wide range of reasons including seasonal trends and competitive activity, then there is potential for a lean operation to experience underutilized resources. Excess warehouse space and less-than-truckload (LTL) shipments are just a couple of examples of how this can occur.

Contrarily, if the flow of products experiences an unexpected surge, there may not be enough capacity in the supply chain to effectively handle the increased volumes. This can result in a spike in operating costs stemming from overtime hours, additional transportation costs, temporary warehousing, and many other factors.

Benefits of a Flexible Supply Chain

For companies who face unpredictable markets, or for those businesses that are experiencing rapid growth, the limitations of a lean supply chain can hinder their ability to effectively meet demand. In these types of instances, establishing a flexible and dynamic supply chain can be the better approach.

Flexible supply chains are far more effective at dealing with the ebbs and flows of seasonal industries, as well as changing demand due to new advancements in product technologies, and rapid expansion in to new and emerging markets.

This is accomplished by leveraging a wide range of dynamic resources such as shared warehousing, LTL and same-day transportation, and many other 3PL logistics services.

By having the ability to add or subtract supply chain resources at any time, companies who take a flexible approach are able to adjust quickly to the needs of the market. In many industries, this nimble logistics method can be a substantial competitive advantage, especially when time-to-market is of critical importance.

Limitations of a Flexible Supply Chain

It’s clear that many companies are best suited to flexible supply chains, but there are still some factors at play that can be a challenge for businesses that are not prepared for them. For example, because flexible supply chains often rely on third-party logistics providers, they require a certain level of trust to be placed on those 3PL firms to provide a customer experience that lives up to the brand promises. For this reason, companies using flexible supply chain strategies need to choose their 3PL partners carefully.

In addition, the costs associated with temporary warehousing and transportation resources will likely be slightly higher than what would be seen with dedicated resources that have been optimized with a lean approach. Although they do carry the added advantage of only being an expense when they are actually needed, for companies that require them often these additional costs can add up.

Which Approach is Right for Your Business?

So, which method is the best choice for your business? Well, the answer of course is ‘it depends’. The reality is that every company will need to incorporate elements of both in to their logistics strategy. Although your needs may sway more to one approach than the other, there are benefits to be gained by using both where it makes the most sense.

You may choose to invest in a very lean approach to your warehousing, inventory management, and order fulfilment operations, while simultaneously taking advantage of flexible transportation resources to get products where they need to be quickly.

On the other hand, perhaps the best approach would be a combination of shared and dedicated warehousing capacity that your transportation fleet can move between during the peaks and valleys of your seasonal sales cycles.

Whatever solution your company decides to go with, it’s absolutely essential to partner with 3PL logistics providers that have the expertise and experience to help your business succeed.

To learn more about how you can incorporate lean or flexible supply chain strategies in to your business, contact the team of logistics experts here at SCI.

We’d be glad to assist you and answer any questions you may have.

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2018 SCI Annual Meeting: Focus. Excellence. Future.

On Tuesday March 20th, the company came together for an unforgettable day of networking, participating, learning, and celebrating – the 2018 SCI Annual Meeting. The annual event got everyone aligned around the guiding principles of Focus, Excellence, Future.

What lies ahead for SCI?  How we plan to make our teams even better?   How we plan to help our employees become even better as leaders? The SCI executive team answered these questions while our team members got a chance to reconnect with their peers from across the country, meet new people, recognize the Continuous Improvement and Safety award winners, and have some fun while we learn new things together.

Click above to watch a video: 33 SCI facilities won the Safety award

Click above to watch a video: 16 Continuous Improvement award winners

Click above to watch a video: The SCI Award of Excellence winner: Wendy Leblanc

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What Health and Medical Companies Need to Know About Logistics Management

Companies that serve the health and medical industry face many challenges that are unique, especially in the areas of logistics management. Due to the very sensitive nature of equipment and products, the strict quality control regulations that must be followed, and the urgency of customer needs, there are many factors that impact the success of health and medical logistics operations. Fortunately, many of these factors can be effectively managed by implementing the right processes, investing in the proper technology and systems, and partnering with the best logistics service providers.

In this article, we will describe some of the most significant factors affecting health and medical logistics, and how a third-party logistics management company can assist in overcoming these challenges.

Warehousing and Distribution

The array of products found in the health and medical industry is extremely diverse. It includes everything from pharmaceuticals and scientific laboratories, to advanced medical technology. As such, the warehousing and distribution needs of companies in this industry are equally varied. Some companies may require precise, climate-controlled environments for their products, while others may need specialized vehicles to carry and deliver extremely sensitive and high value equipment such as MRI & CT imaging devices, laboratory equipment, servers and more. Since the facility and fleet ownership costs are extremely high and complex, most companies look to third-party logistics providers to meet their needs.

The reality is that there are few logistics providers that are capable of meeting the specific needs of every company that exists in the health and medical space. This means that these companies need to carefully evaluate potential logistics providers in great detail in order to determine if the facilities and equipment of the logistics provider are really up to the task.

Some of the specifics that need to be examined are the ability to closely manage and track inventory, environmental conditions of facilities, suitability of the material handling equipment, and transparency regarding the processes used. In addition, health and medical companies would be wise to also look at industry experience and commitment to continuous improvement in their logistics providers. As potential logistics providers are evaluated against these criteria, the list of viable options will become short quite quickly.

Regulatory Compliance

There are few industries in the world as heavily regulated as the health and medical industry. This is further complicated by the fact that many regulations vary in scope and complexity depending on the country where the products will be manufactured versus the country where they are sold or used. Many of the regulations that must be followed relate specifically to logistics functions, such as transportation and storage conditions, packaging and labeling, material handling, documentation, and more. Often, these regulations can be met by utilizing what are known as GMP (good manufacturing practice) facilities.

GMP facilities adhere to a set of standardized principles put forth under governmental oversight that dictate how the facility is operated, how personnel are trained, what equipment is to be used, and other important factors. For health and medical companies, for example those involved in pharmaceuticals, benefit greatly from these standardized practices as they ensure that each and every product is handled in exactly the same way before it reaches the end consumer. For health and medical companies, partnering with a third-party logistics provider that includes GMP facilities as part of their available resources is a way to offset significant investment and risk while simultaneously assuring quality control.

Transportation Services

Many of the concerns related to warehousing and material handling extend through the entire transportation process, and each stop or checkpoint along the way. It’s critical that transportation personnel, equipment, and environmental conditions are consistently managed at every step. Ensuring that everything that occurs during the journey from once facility to another follows all necessary standards and requirements can be an extremely difficult and complicated process. In order to meet these demands, third-party logistics providers utilize sophisticated tracking and monitoring technology, as well as extensive training for all personnel to ensure that everything is managed as it should be, with no exceptions.

In many cases, this also includes setup and installation of complex equipment once it arrives on-site. Full-service logistics providers will have the capability to deliver complete, turn-key solutions for high value transportation needs and even same-day transportation requirements. This could take the form of either business-to-business or business-to-consumer, depending on the needs and business model of each customer. Flexibility is an important factor to look for in third-party logistics providers, as this will allow them to meet changing needs or unusual situations with ease.

Another benefit to leveraging third-party logistics services is the potential cost savings that can be achieved through their higher levels of efficiency. In addition, since third-party logistics providers specialize in these functions, the risk of product damage or loss is greatly reduced, and the consistency of the end-user experience is improved, resulting in significant savings in time and resources.

Why it Matters for your Business

As you can clearly see, there are substantial benefits for companies in the health and medical industry who invest in the areas of logistics, transportation, warehousing, and distribution. Choosing the best third-party logistics partner will yield increases in efficiency, provide assurance of regulatory compliance, reduce costs and improve the overall ability for a company to meet the demands of the highly competitive health and medical industry.

If your company is struggling to meet these challenges, the experts at SCI can help. Our team of logistics professionals can assist your health and medical company adjust and evolve your approach to material handling, transportation, warehousing, regulatory compliance, and more.

Contact SCI today and let us help you achieve greater success through strategic logistics management.

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Adelyn Rae enters Canadian market


Women’s fashion brand from Los Angeles partners with SCI for launch in Canada

Toronto (Ontario), February 17, 2017 – Los Angeles based women’s clothing retailer, Adelyn Rae, has partnered with SCI to launch their wholesale distribution operations in Canada. The popular women’s dress designer now offers their fashion collections to Canadians through Adelyn Rae White Dressretailers such as Hudson’s Bay, Nordstrom, Le Chateau, and Mendocino.
“SCI made it very easy for us to enter the Canadian market with the 27 distribution centers across Canada” said Robbin Na, President at Adelyn Rae. “We rely on the team’s unsurpassed knowledge of the retail landscape, transportation, vendor compliance, and their impressive record of setting up successful retail distribution in Canada”.

SCI works with an overseas freight forwarder to track and process containers coming in from Asia to SCI’s Vancouver transportation centre. Once Adelyn Rae’s product lands in Canada, SCI is responsible for product allocations to each retailer, and individual stores. SCI has also built this transportation and distribution supply chain solution with the possibility of Adelyn Rae growing and utilizing SCI’s Toronto or Montreal warehouse locations.
Adelyn Rae blue dress“Our focus is always on retailers’ business objectives,” said Dave Mack, Vice President of Omni-Channel Retail at SCI. “We always set the bar very high to guarantee that our clients get the most effective end-to-end supply chain solutions.”

About Adelyn Rae

Adelyn Rae is a Los Angeles based women’s fashion brand founded in 2013. The growing brand features a wide variety of feminine dress
collections that are effortless yet polished, providing around the clock versatility. The collections are infused with directional and unique designs using luxurious fabrics. The brand is constantly evolving their designs with European and Australian lifestyle influences.


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