North York, ON
Salary: $45,000.00 to $50,000.00 /year

Role: To lead and support the effective and efficient operation of a distribution warehouse, through the application of SAP WM systems expertise. This role supports a number of key processes from productivity measurements, productivity strategies, data reporting, as well as assisting to lead in troubleshooting, analyzing and resolving process and system failures and ensuring the department achieves its daily CSS’s and KPI’s.

Key Responsibilities:

• Perform various system data management tasks, including snag processing.

• Update various weekly and daily data reports

• Use of SAP, ESS and other related systems. SAP WM support for new business and special projects

• Troubleshoot, analyze, and resolve process and system failures

• Assist and communicate with Client Contact Center and Internal Departments to ensure that orders and communications are resolved

• Hands on direction of all activities to ensure customer and business requirements are met

• Assist with managing attendance and productivity of the hourly employees

• Maximize productivity by effectively allocating available resources to successfully process the daily work volume

• Effectively communicate employee performance assessments

• Effectively communicate all pertinent information regarding process changes, goals and objectives and operational results to employees through daily shift meetings

• Safety focused with a demonstrated focus on Health & Safety practices, policies and procedures

• Ensure compliance of Progistix’s Quality Principles and Account specific Standard Operating Procedures

• Coordinate cross functional system testing for amendments and/ or upgrades to operational systems

Required Credentials and Competencies:

• Minimum of 3 years previous experience in a fast paced, logistics environment

• Thorough knowledge and experience with third party logistics services and processes

• Post-Secondary education and/or a combination of relevant experience and education

• Recent and relevant SAP Warehouse Management support experience and report generation experience using SAP/BW in a distribution environment

• System expert i.e. pick strategies, warehouse layout, productivity measurements

• Demonstrated experience with Radio Frequency (RF) equipment

• Excellent interpersonal and written/oral communication skills (process documentation experience an asset)

• Ability to analyze, plan, organize and prioritize effectively

• Proficiency using Microsoft office applications

• Demonstrated management and leadership capabilities

• Successful management experience in a unionized work environment

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