Mississauga, ON

At SCI our people make us even better, which is why we want you to be a part of our fast growing organization. SCI recognizes that having a great team is the key to success, which is why we attract and retain the right people with an employee experience that focuses on building trust, embracing change, and achieving our goals together. Any one of our 3000 industry experts will tell you that we take on some of Canada’s toughest service and logistic challenges in specialized transportation, technical services, and supply chain management. For 30 years, our proficient planning and flexible solutions have brought us top tier clients. With clear focus, operational excellence, and future growth at the core of our operation, we apply out-of-the-box thinking to deliver exceptional experiences that take our clients to the next level. Are you ready for your next challenge?

These are full-time, permanent opportunities:

· Week Nights: Monday through Thursday 6:00pm – 4:30am

· Week Days: Monday through Thursday 6:00am – 4:30pm

Lead functional group to achieve daily SLA’s and operational objectives.

Key Responsibilities include:
· Maximize productivity by effectively diverting available staff and resources that are supportive of operations SLA & KPI’s
· Drive performance management to align with the operations budget and provide coaching and corrective action to close gaps
· Effectively communicate all pertinent information regarding process changes, goals and objectives and operational results to employees through daily shift meetings
· Assist in the planning of manpower and scheduling of work to meet customer requirements
· Assist in identifying areas of concern impacting performance and/or areas for potential improvements
· Comprehend and administer all relevant policies and procedures in a fair and consistent manner
· Resolve employee relation concerns in a timely manner and escalate when required
· Hands on direction of all activities to ensure customer and corporate requirements are met
· Adhere to SCI Logistics’ Productivity Standard Quality Principles and Account specific Standard Operating Procedures
· Use of SAP, Kronos, Dematic IQ and other related systems
· Participate in decision-making processes involving warehouse issues
· Adhere to all Health and Safety practices and ensure employee are following all related policies and procedures
· Manage labor requirements to support customer’s needs
· Provide daily updates on receiving, shipping, issues and projects
· Other duties as assigned by Management

Qualifications include:
· Minimum of 3 years previous experience in a fast paced, logistics environment
· Demonstrated leadership experience with the ability to train and enhance the skill levels of team members including setting goals, objectives and measuring performance
· Excellent interpersonal and communication skills including written communication skills
· Must have both phone and email etiquette
· Thorough knowledge of third party logistics services and processes
· Proficiency using Microsoft office applications
· Post-secondary education and/or a combination of relevant experience and education
· Recent and relevant SAP warehouse management support experience and report generation experience using SAP/BW in a distribution environment
· Positive attitude, flexible and adaptable, high energy and self-motivated

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