North York, ON
Salary: $55,000.00 /year

Who We Are:

We are Progistix! A leading Canadian third-party logistics partner for companies requiring sophisticated field service logistics, critical parts networks and transportation management solutions.

The Role:

The Afternoon Shift Team Leader is responsible for leading and supporting the effective and efficient operation of a distribution warehouse, through the application of SAP WM systems expertise. This role supports a number of key processes from productivity measurements, productivity strategies, data reporting, as well as assisting to lead in troubleshooting, analyzing and resolving process and system failures and ensuring the unionized hourly team achieves its daily CSS’s and KPI’s through the planning and execution of daily operational plans. Provide support and continuous improvements for internal and external clients through effective communication, promotion of safety practices and policies while focusing on customer satisfaction and business retention.

Who You Are:

  • You maximize productivity by effectively allocating available resources to successfully process the daily work volume
  • You effectively communicate all pertinent information regarding process changes, goals and objectives and operational results to employees through daily shift meetings
  • You comprehend and administer all relevant policies and procedures in a fair and consistent manner
  • You resolve employee issues in a timely manner and escalate when required
  • You are hands on direction of all activities to ensure customer and corporate requirements are met
  • You are safety focused with a demonstrated focused on Health & Safety practices, policies and procedures
  • You manage labour requirements to support customer ‘s needs
  • You use SAP, ESS and other related systems. SAP WM support for new business and special projects
  • You assist and communicate with Client Contact Center and Internal Departments to ensure that orders and communications are resolved
  • You ensure compliance of Progistix Quality Principles and Account specific Standard Operating Procedures
  • You coordinate cross functional system testing for amendments and/ or upgrades to operational systems

What You Bring to the Role:

  • Minimum of 3 years previous experience in a fast paced, logistics environment
  • Thorough knowledge and experience with third party logistics services and processes
  • Post-Secondary education and/or a combination of relevant experience and education
  • Recent and relevant SAP Warehouse Management support experience and report generation experience using SAP/BW in a distribution environment
  • System expert i.e. pick strategies, warehouse layout, productivity measurements, facilities and process management
  • Demonstrated experience with Radio Frequency (RF) equipment
  • Excellent interpersonal and written/oral communication skills (process documentation experience an asset)
  • Ability to analyze, plan, organize and prioritize effectively
  • Proficiency using Microsoft office applications
  • Demonstrated management and leadership capabilities
  • Successful management experience in a unionized work environment
  • Demonstrated management and leadership capabilities

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