Mississauga, ON

Role: The Transportation Coordinator will be responsible for supporting deployment, transportation, and installation of equipment for a national customer. The Transportation Coordinator will manage all customer activities using a combination of in-house resources, third-party service vendors, and transportation providers.

Key Responsibilities:

  • Plan, schedule, and confirm services to achieve customer commitments
  • Coordinate fulfillment of customer orders by warehouse operations team
  • Coordinate outbound shipment requirements and scheduling
  • Coordinate line-haul transportation of outbound products
  • Coordinate on-site activities at customer location using outsourced vendors and providers
  • Daily contact with service providers, vendors, and SCI employees across various locations and levels
  • Daily interaction with customer representatives
  • Incident management – develop and implement contingency plans as needed to maintain service to customer
  • Uses various software applications to proactively monitor and control service fulfillment
  • Prepare and complete necessary management reports as required
  • Responsible for day to day billing audits for AP/AR on assigned accounts
  • Responsible to meet billing weekly and monthly SLA’s
  • Other related duties or projects as required to meet the needs of the business and the client


  • Previous experience in Transportation and/or Warehouse Operations or related experience
  • Strong organizational, analytical and attention to detail
  • Ability to work effectively in a cross-functional team environment
  • Strong time management skills and ability to prioritize activities
  • Excellent communication skills (both verbal and written)
  • Strong computer skills, including Microsoft Office
  • Familiar with TruckMate or other TMS system an asset; SAP experience is an asset
  • Sense of urgency and professionalism when dealing with customers, other employees, and vendors/carriers
  • Ability to work effectively under pressure
  • Post-secondary education / CITT, P. Log, or related designation and/or a combination of relevant experience and education

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