Technical Services & Post-Sale Logistics
Reverse Logistics
A returned product isn’t at the end of its life. Find cost savings and operational efficiencies with a thorough inspection to determine whether products should be reshelved, repaired, or salvaged for parts before resorting to recycling and disposal.
Returns Handling
Keep customers happy with an easy, seamless returns process and add efficiency to your supply chain with in-house returns inspections.
Parts Salvaging
Make the most out of products that can’t be reshelved or repaired by carefully taking them apart and putting reusable components back into use.
Recycling
Let us recycle your end-of-life materials responsibly, in line with our zero landfill commitment.
Asset Recovery and Disposal
Secure disposal is crucial to protecting customer information. Safely dispose of sensitive, end-of-life products with our data scrubbing and certified destruction practices.
Technical Services
Offer your customers 24/7, bilingual technical support services from experts with an exceptional satisfaction rate and experience in a wide range of high-tech products.
Staging and Configuration
Ensure all pieces of the solution work together flawlessly with certified technicians who can expertly interconnect every component before deployment.
Network Connection
Let our team test every solution on-site to ensure they’re securely connected to the network and operating perfectly.
Installation
Have your products hit the ground running with expert installation services that cut the downtime after delivery.
Break-Fix and Swap
Reduce idle time with on-site repair and parts swapping services conducted by our trusted technicians.
Repair and Refurbishment
Repair customer products on-site and refurbish returned goods for resale, all through one experienced 3PL partner.
Forward Stocking Critical Parts Management
Make time-sensitive deliveries with 3PL experts who have mastered the art of distribution logistics in the world’s second-largest country. Leverage over 35 field stocking locations to maximize efficiency across your supply chain. Plus, get real-time visibility into your entire product inventory – no matter where it is in Canada.
Point-of-Sale Technology Support
Having reliable POS devices is key to customer experience and employee productivity. Count on our experienced team to support your bricks and mortar operations.
Fast Service
Keep things working with fast on-site service by experienced technicians.
Break-Fix-Swap
Let our team replace malfunctioning devices on the spot and take them to our repair depot for repair or proper disposal.
Installation
Top retailers, banks, quick service restaurants and other organizations trust SCI to plan and execute the most complex point-of-sale and kiosk implementation projects.
Scale Your Business with SCI
Expand your organization’s growth, reach, and success with Canada’s leading 3PL partner today.