ABOUT SCI

SCI’s growth continuously outperforms the industry’s. SCI’s flat structure and talented team

with some of the top leaders in the country allow for fast and effective decision making.

Stable business backed by excellent financial performance

Canada’s leading 3PL

For over 30 years, SCI has been making its clients’ businesses even better by expertly managing their supply chains. SCI offers the widest breadth of services, the most expansive national network, and a team of experts to build the right logistics solution tailored for each client. SCI has an outstanding reputation for engaging all employees in continuous improvement projects that streamline supply chain operations, reduce costs, risk and complexity, while improving operational efficiencies.

Omni Channel Retail

SCI understands retailers’ challenges. SCI’s innovative retail logistics solutions optimize product supply chain management to respond to peak demands regardless of channel, and delivering an exceptional customer experience every time.

Technology

Technology logistics make your business even better by reducing inventory levels, lowering distribution costs and enabling you to introduce products sooner. SCI’s end-to-end product lifecycle solutions reduce complexity and achieve operational efficiencies to save money.

Healthcare

For healthcare companies pursuing better outcomes through an efficient and responsive supply chain, SCI delivers configurable solutions backed by deep operational expertise, accountability, compliance, and the most comprehensive network in Canada.

SCI FACTS

Expansive national network enables efficient distribution from coast to coast in Canada.

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Distribution centres
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Specialized transportation centres
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Field stocking locations
1995
The company founded as Progistix Solutions Inc., a Toronto-based wholly owned subsidiary of Bell Canada.

1995

2001
Progistix acquired by Canada Post Corporation. Strong market position in the technology and telecom supply chains.

2001

2002
Assured Logistics created to service the retail and e-commerce market. Amazon becomes the first client and continues the relationship for 10 years.

2002

2007
The AMG Group of Companies acquired - a privately owned national supply chain business. AMG provided 3PL and transportation services to several fortune 500 companies through its 300 employees and 7 facilities across Canada.

First Team Transport adds the transportation division to the business.

2007

2008
SCI becomes the e-commerce order fulfilment partner for Toys R Us, a North American retailer specializing in toys and baby products.

2008

2009
SCI brand launched consolidating all the previously acquired companies, and combining the contract logistics and transportation sides into an end-to-end supply chain solution.

SCI enters a healthcare sector through a strategic outsourcing partnership with Shared Support Services Southeastern Ontario (3SO) to operate the logistics portion of its regional supply chain initiative that serves six member hospital organizations from Trenton to Brockville, Ontario.

2009

2011
SCI begins strategic supply chain relationship with Express Scripts Canada, the nation’s largest provider of health benefits management services, providing integral services in relation to the development and delivery of Express Scripts Canada’s pharmacy benefit management service and home delivery pharmacies.

2011

2013
Between 2009-2013, SCI adds a plethora of retail and natural health clients such as Walmart.ca, DeSerres, Dollar Tree, Red Apple Stores, Genuine Health, Vega, etc.

2013

2014
St. George Moving & Storage Ltd. partners with SCI to serve commercial accounts in the Edmonton and Northern Alberta regions, operating as an agent to continue managing client relationships.

SCI also opens up a “White Glove” High Value Transportation Centre in Calgary, expanding its high-value transportation network in western Canada.

At the end of the year, SCI is presented with one of six TMW Technology Awards for its exemplary use of TruckMate® software at the annual TMW TransForum User Conference in Nashville, TN.

Sears.ca partners with SCI for e-commerce and catalogue distribution. Ricoh chooses SCI for transportation and distribution services.

2014

2015
SCI further expands into a coast-to-coast network serving Atlantic Canada by opening a specialized transportation centre in Halifax, the third to open within past 12 months.

In the same year, SCI announced the official opening of a new facility in the Greater Toronto Area that is dedicated to fulfilling highly specialized requirements to the healthcare industry.

SCI receives a nomination for CSCMP’s 2015 Supply Chain Innovation Award™ for their exceptional healthcare operations.

2015

2016
SCI becomes a 3PL partner for Uniqlo, enabling the global retailer’s entrance and omni-channel retail operation in Canada.

2016

SCI VALUES

SCI’s employees consistently rank client intimacy as the #1 priority*. This means integrating into a client’s organization in a manner that truly makes SCI the extension of the client’s team. SCI is considered a trusted partner by many top companies across Canada. Some major firms have maintained their relationships with SCI as clients for over 30 years. This level of trust can be only earned through hard work, operational excellence, and delivering outstanding service every day.

As client’s needs in supply chain and transportation management have evolved, SCI has expanded its breadth of services from simply logistics to full industry solutions. This investment was driven by SCI’s commitment to being a valued and integral part of its client success, and going an extra mile whenever there’s opportunity.

With a result-driven attitude, SCI takes pride in scoring high in metrics that reflect this philosophy, including a 94% Customer Satisfaction Rating and that 97% of customers would return for their additional logistics needs.
Let SCI create tailored and scalable supply chain solutions for your organization and experience the benefits of collaborating with a highly sought-after 3PL team.

*Annual Employee Surveys 2012-2015

New knowledge and grass-root creativity pave the way for innovation. In today’s highly competitive market, innovation strengthens our clients’ competitive advantage.

SCI promotes continuous improvement programs in the organization, encouraging the team to perfect the execution, make improvements for safety, challenge themselves and become fully involved in identifying imaginative and practical solutions to exceed and enhance corporate objectives.

At SCI, innovative thinking is encouraged. In 2015, SCI’s employees submitted 953 new ideas for improvements, and 471 of those were implemented and went on to deliver valuable results. These ideas translate into client benefits such as cost avoidance, cost reduction, revenue growth and increased capacities.

Contact SCI today and find out how your business can benefit from SCI’s applied imagination.

A company the size of SCI, with coast-to-coast coverage, facilities in all the Canadian provinces and more than 2,000 employees, must rely on a very strong sense of teamwork and open communication practices to deliver the best possible results for clients.

Putting the team’s success first requires consideration for one another and full cooperation, but most importantly it requires everyone to be on the same page.

Open communication is critical, and involves sharing objectives, key performance indicators and results with the team in a very transparent manner. Team meetings are a crucial and consistent activity at SCI to ensure the entire team maintains a collective sense of awareness. As a very flat organization, SCI has the capacity to make quick, sound decisions and rapidly mobilize personnel.

Everyone contributes daily, and help from colleagues is always available. SCI provides strong leadership and encourages cross-training to improve process performance, always keeping in mind the clients, their needs and SCI’s commitment to make their business even better.

Achieving defined objectives requires a strong focus on client needs and results. Delivering the highest quality of service to your end customers is SCI’s absolute priority, and no effort will be spared to attain that goal.
Across the company, everyone takes responsibility to achieve the SLA. Continuous improvement programs, cross-training and frequent analysis are all exceptional opportunities to identify barriers to performance, generate ideas and implement flexible and scalable solutions to the greater benefit of our clients.

SCI’s clients expect the team to continue evolving, find ways to reduce costs, improve efficiency, and leverage technologies and resources to deliver an even greater performance. At SCI, accountability enables us to surpass your expectations and help your business thrive.

Ask an expert about SCI’s commitment to excellence.

EMPLOYEES TESTIMONIALS

I chose SCI not because I was recommended by a friend but because the day I went into the interview they made me feel comfortable and at ease. They were so friendly and welcoming so I said to myself this will be a great place for employment.
Maureen Redhead
Maureen Redhead
Material Handler
SCI offers the opportunity for everyone to better themselves in light of advancement in career paths. I had the opportunity to be involved in leadership and lean training programs which was vital in my development as a manager. Also, because of the very strong “Safety 1st” culture, there is much exposure to the world of health and safety, which is always prominent in leading third party logistics companies.
Michel Comtois
Michel Comtois
Operations Manager
SCI has given me the opportunity to grow with the company and allowed me to strengthen my skills as a Management Professional and as an individual. The people that make up the organization and the friendships I have made are what make it special.
Steve Sheppard
Steve Sheppard
General Manager, Operations